All orders will be processed within 48 hours following payment.
Local deliveries will be delivered before 6pm on Wednesday for orders received by 8am Monday morning; or Saturday for orders received by 8am Thursday morning
For parcel delivery, Subtext uses FEDEX and Canada Post. Orders will be shipped out Tuesday and Friday for orders received Monday by 8am and Thursday by 8am, respectively
If there is an issue with a delivery—i.e. lost, missing, or damaged parcel—please reach out via email@example.com. While the delivery and condition of the package is the responsibility of the courier, we will do what we can to fix the situation.